Last Updated: 14th of January 2025

Circumstances for Refunds
Refunds may be issued under the following circumstances:

  • Donation errors (e.g., incorrect amount entered).
  • Duplicate donations.
  • Other reasonable requests, as determined at the charity’s discretion.

Requesting a Refund
To request a refund, please contact us via email at info@bestcharityever.co.uk within 14 days from the date of the donation. Include the following details in your request:

  • Full name.
  • Date of the donation.
  • Donation amount.
  • Reason for the refund request.

Processing Refunds
Refunds will be issued to the original payment method used for the donation. Please allow 7ā€“14 business days for the refund to process after approval.

Fees and Deductions
Refunds are subject to any processing fees incurred by the payment provider (e.g., Stripe or GiveWP). These fees will not be reimbursed to the donor unless otherwise noted.